Voice Agent
24/7 Dedicated Reporting Line
Never miss a maintenance call again. Grant answers tenant calls around the clock, captures every detail, and logs issues against the correct property automatically so you never have to chase missed messages.
How Grant Works for You
Grant handles every aspect of tenant call management, ensuring nothing falls through the cracks.
24/7 Availability
Grant never sleeps. Your tenants can call anytime, day or night, and get immediate assistance with their maintenance issues.
Intelligent Call Routing
Automatically identifies the property and tenant from their phone number, routing the call to the right context instantly.
Natural Language Processing
Understands tenant concerns in their own words, extracting key details like urgency, location, and issue type automatically.
Real-Time Transcription
Every conversation is transcribed in real-time, creating a detailed record that's instantly logged in your system.
Automatic Categorization
Intelligently categorizes issues by type (plumbing, electrical, HVAC) and priority level, so urgent matters are flagged immediately.
Instant Notifications
Your team receives instant notifications with all the details, so you can respond quickly without missing critical information.
Simple 4-Step Process
From call to logged issue in seconds here's how Grant handles every tenant call.
Tenant Calls
A tenant calls the dedicated PropBuddy line with their maintenance issue.
Grant Answers
Grant greets the tenant, identifies the property, and listens to their concern.
Captures Details
Grant asks clarifying questions and captures all relevant information about the issue.
Auto-Logged
The issue is automatically logged in your system with full details, ready for your team to action.
See Grant in Action
Experience how Grant manages calls and keeps your team informed in real-time.
Live Call Dashboard
See all active calls in real-time with Grant. Monitor call status, view transcriptions as they happen, and track response times. Every call is automatically logged with full context.
Incoming Call
Tenant: Unit 4B, Oak Street
Transcription
"Hi, I'm calling about a leak under my kitchen sink. It started this morning and there's water pooling on the floor..."
Category
Plumbing - Leak
Priority
Urgent
Call History & Analytics
Review complete call logs with full transcriptions, response times, and resolution tracking. Analyze call patterns to improve tenant satisfaction and identify recurring issues.
Recent Calls
Last 7 days
Unit 4B, Oak Street
Plumbing - Leak
2 hours ago
ResolvedUnit 2A, Oak Street
HVAC - No heating
5 hours ago
In ProgressUnit 1C, Oak Street
Electrical - Fuse
1 day ago
ResolvedReady to Never Miss a Call Again?
Let Grant handle your tenant calls 24/7. Get started with PropBuddy today and experience seamless call management.